Microplex Systems Ltd. -- Warranty Registration and Customer Survey [Print Servers]

Warranty Registration and Customer Survey [Print Servers]

Thank you for choosing a Microplex Product. All Microplex Products come with a standard one (1) year warranty.

Product Purchase Information
Contact Information
Company:	Name:	[required]
Address:	E-mail:	[required]
City:	Title:
Prov/State:	Phone:	[required]
Zip Code:	Ext:
Country:	Fax:

Date:	From:

Product Information

Please note, that you only need to submit one form for multiple units of the same model but you must include all the serial numbers.

Product Update Notification

Please notify me of product updates via (check one):

	Mail		Fax		E-mail		Don't Notify Me

Questionaire

1. Please indicate the networking environment(s) in use and planned for use within the next year.

2. Please identify the network type(s) you are currently using and plan to use within the next year.

3. How did you hear about Microplex?

4. When making your decision, did you consider other products?

	Yes	No
If yes, why did you choose Microplex? Please mark as many as apply.
	Price
	Performance
	Protocols supported
	Compatibility
	Number of Ports
	Type of Ports
	Technical Support
	Product Review
	Other:

Which products were you considering?

5. Please rate us according to the following criteria:

6. What types of devices are attached to your print server(s)?

7. What was your primary reason for purchasing the print server?

	Increasing throughput
	Reducing CPU overhead
	Reducing printing bottlenecks
	Improving access to printers
	Minimizing cabling costs
	Removing printers from host I/O ports
	Simplifying installation/relocation of printers
	Gaining flexibility in locating printers
	Other:

8. How do you communicate between your host(s) and the print server?

	lpr (LPD protocol)
	rsh/rcmd/remsh (remote shell)
	PSERVER
	RPRINTER
	CHOOSER (PAP)
	Print Manager - "lpr"
	MPS (Microplex Printing System binary)

9. Please indicate what other product features you would like to see in your unit(s). Mark as many as apply.

	Multiple parallel ports (If yes, how many ports? )
	Print server spooling capabilities
	Remote access via PPP
	Fast Ethernet interface
	Fiber optic interface
	IrDA interface (wireless infrared)
	Other:

10. If you answered the previous question, how much would you be willing to pay for a unit with the features you have indicated above?

11. Overall, has the product met your expectations?

If not, why not?

Additional Comments