Technical Support

Product Distribution Files
  Here you will find the latest versions of files available for download;
  • Firmware Upgrade files
  • Software Utilities
  • Documentation [manuals, releasenotes, additional notes]
Support Utilities
  Visio Technical Visio smartshapes for Microplex products are available.
  • Users of Microsoft Visio, can use these customized SmartShapes of our current products in their networking diagrams.
Support Documents
  Here you will find the following types of support documents;
  • Support Policies [returns]
  • RMA checklist
  • Help with Microplex Products
Contacting Support
  Please email support inquires to:

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